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Negatives: They did not have any shuttles to pick us up. They then did not pick up the mobile phone after we termed them as it went straight to some voicemail which was not arrange. After over one hour of ready and trying to Speak to them, someone eventually picked up the cellular phone and explained they observed my reservation but experienced no cars out there.

Downsides: I took an uber to pick up my rental. After i arrived, there were no workers in sight. I waited 10 minutes right before an personnel came in to aid. He commenced inquiring me thoughts like what type of car I drive in your house, what my insurance provider plan was, when I received to Miami and After i was leaving - It was weird. He then stated that he couldn't rent me the vehicle due to the fact I was selecting it up on every day that I did not get there in Miami.

I referred to as OnStar for enrollment about the 2nd, over the 6th and around the 9th, they all told me my car or truck wasn't regarded, it did not operate, I was not suitable... I was mad, bought it uninstalled and refunded.

Drawbacks: They didn't give us the car we chosen on line when we created the reservation. The pickup and fall off addresses that appear on line aere not accurate neither up to look what i found date.

Execs: Convenient get and fall off, quite simple and non waited to choose up the car, reservation was incredibly person helpful. Great customer support.

Pros: There was practically nothing to like. Late opening with the Workplace even though I had an early scheduling. Really weak customer service. Nonetheless looking forward to them to put the deposit back on my account and I have identified as a lot of time (scheduling was in July).

Drawbacks: Motor vehicle was had multiple scratches and appears like previous driver was really tough on auto. On check in I was questioned Though on Check out our I'd the employee wander around and see the problems and she or he said not to bother with it this is common.

Cons: Thrifty consultant made use of scare ways to test to incorporate extra insurance plan, GPS, toll rates and other increase ons/cross selling.

Drawbacks: The vehicle was also tiny for your occasion I used to be attending and desired a complete measurement motor vehicle which i compensated for

Downsides: To get a vehicle with 13000 mi, it was included with scratches, scrapes and needed to be vacuumed all over again.

Execs: Qualified customer service at pick up and drop off. I appreciated the cleanliness from the vehicle way too.

Pros: Totally absolutely nothing ...worst car or truck rental working experience of my lifetime By no means even bought the car or truck from them.....or even a comp'd auto ....or perhaps a call back From customer svc / abide by up ......

Downsides: I won't ever use this business once again. We waited in line for an hour or so and quarter-hour within the airport for them to tell us that we experienced this article rented from another spot Regardless that we had place in Miami airport whenever we designed the rental reservation and they had no automobiles to give us.

Cons: on the website seemed like it will pay $ 200 and end up paying out $ 600 for prices which were hardly ever informed me until eventually you receive to choose up the car